Testimonials

John was a very pleasant worker who responded promptly and clearly to enquiries and he always turned up when he said he would. He was clear in his advice and spoke in straightforward terms. He was a very tidy worker despite the messy nature of working on fireplaces and did not waste time - he got straight down to the job in hand and worked away. We saw the work he did for our daughter so had no hesitation in employing him for our own woodburner. Finally his price was right and reasonable. I would have no hesitation at all in either recommending him or in using him again should the occasion arise.

I'm utterly delighted with the advice, quality and look of my stove and fireplace. John was thorough and patient with my decision making and the whole look has transformed my lounge!

John is a really helpful professional who is happy to offer advice on installation and stove type. He provided a competitive written quote within a few hours of visiting. John installed the stove as quoted with no hidden costs, what he quoted was inclusive of VAT and all other items, so this is what we were charged when completed. His workmanship is top rate and he tidied up well. I recommend Suffolk Stove Installations. The Clearview, your suggested replacement, is simply amazing - so clean, so easy to get going, and uses very little fuel. We have had a few fires this last week - actually, only one …... there were still a few burning embers on the following mornings - and that was without stacking it up the night before - we can't believe how long a single log lasts! The central heating has not come on at all so far, so, with the savings on wood, gas, and decorating, it was a sound choice. And you were perfectly correct when you said we only needed 5kw. Anyone out there thinking about such an installation should 'take the plunge' and I recommend you have it installed by John Burdis at Suffolk Stove Installations.

Two old woodburning stoves removed, plus flues, from filthy and awkward chimneys in a 1600 timber frame farmhouse; new flues and liner plus two new stoves installed. John was exceptional from the moment we called him - we left a message and he returned the call within half an hour, his knowledge and passion for his work was refreshing, and his willingness to organise things to a tight deadline. He worked very hard and with real focus throughout, and the end result is excellent. We would strongly recommend Suffolk Stove Installations to anyone with similar work to be carried out. His advice and friendly approach helped us choose the right stoves. Thoroughly recommended!

Very happy with levels of customer service from initial advice and sale, site meeting/liaison with builder, installation and after sales. You may only install one stove in your lifetime so make sure you choose the right people to deal with. I have no hesitation in recommending you as a trusted company and am very satisfied with our Clearview stove.