Insurance Reports

When they’re installed correctly, solid fuel stoves and flue systems are safe and reliable. Too often however, people dismiss building regs as over protective and ‘not really relevant to me’.

Insurance companies and private individuals sometimes need an experienced opinion on an installation.

On this occasion no-one was hurt and there was only a little smoke damage to deal with.

The builder had built if for himself and had installed twinwall flue. However he disregarded the appropriate spacing from combustibles because it was more convenient. The stove was also sitting against a 2×2 timber stud wall.

The buyers’ surveyor hadn’t even spotted it wasn’t brick construction in his report.

The insurance company simply needed to know…

What was wrong with the installations? In what way(s) does it fail to meet building regs?

The home owner needed to know…

Was it reasonable for a surveyor to have failed to spot the faults? (In My Opinion) or were they so elementary that they should have been obvious?

Had they paid for a poorly done job and would therefore have grounds for a refund?

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Why Suffolk Stove Installations
With over 20 years of professional experience, we pride ourselves on our deep expertise in stove installations and flue systems. Our team's knowledge ensures your installation is handled expertly.
Quality Service:
As HETAS registered professionals, we are committed to delivering quality service. Our accreditation is a testament to our dedication to excellence in every project we undertake.
We cherish our customers' feedback, reflected in our numerous positive reviews on FreeIndex and Google Reviews. These testimonials underscore our commitment to reliability and customer satisfaction.
Wide Coverage:
Our services extend beyond Suffolk, covering Essex, Norfolk, and Cambridgeshire. This wide coverage ensures that more customers can access our expert stove installation services.
Helen Kroon
"Couldn't recommend these guys more. Installation was not straightforward and John came over to offer advice and continued to support with ideas and guidance before setting a date. The guys installing were friendly and knowledgeable. We also found their pricing very competitive. Thank you all very much."
Pat Blake
"Highly knowledgeable and professional with outstanding customer service. The guys from Suffolk Stove Installations really understand both the customer’s needs and the kit they install. Thoroughly recommended."
Esmond Bingham
"Initial advice from John was clear and informative. Installation followed not long after and was efficient and beautifully finished by Tommy. A couple of months later we are enjoying the warmth of our stove and all is performing beautifully. Excellent service."
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