Privacy Policy

1. Key Details

This website privacy policy describes how Suffolk Stove Installations protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This website privacy policy was updated on 9^th April 2018. This policy is updated from time to time. The latest version is published on this page.

If you have any questions about this policy, please email suffolkstoveinstaller@gmail.com or write to Suffolk Stove Installations, The Rectory, Church Road, Honington, Bury St Edmunds, Suffolk IP311RG

2. Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

3. What data we gather

We may collect the following information:

• Name and Title
• Contact information, including email address and phone number
• Demographic information, such as postcode
• Website usage data
• Other information relevant to client enquires
• Other information pertaining to special offers and surveys

4. How we use this data

Collecting this data helps us understand what you are looking for the company, enabling us to deliver improved products and services.

Specifically, we may use data:

• For our own internal records
• To improve the products and services we provide
• To contact you in response to a specific enquiry
• To customise the website for you
• To send you promotional emails about products, service, offers and other things we think might be relevant to you
• To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
• To contact you via email, telephone or mail for market research reasons

5. Cookies and how we use them

Please read our Cookies Policy for more information

6. Controlling information about you

When you fill in a form or provide your details on our website, you will see a tick box allowing you to:

• Opt-in to receive marketing communications from us by email, telephone, text message or post

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

• Send an email to suffolkstoveinstaller@gmail.com
• Write to us at Suffolk Stove Installations, The Rectory, Church Road, Honington, Bury St Edmunds IP311RG

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

7. Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

8. Links from our site

Our website may contain links to other websites.

Please note that we have no control of websites other than the www.suffolkstoveinstallations.com  domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Why Suffolk Stove Installations

Expertise:

With over 20 years of professional experience, we pride ourselves on our deep expertise in stove installations and flue systems. Our team's knowledge ensures your installation is handled expertly.

Quality Service:

As HETAS registered professionals, we are committed to delivering quality service. Our accreditation is a testament to our dedication to excellence in every project we undertake.

Reviews:

We cherish our customers' feedback, reflected in our numerous positive reviews on FreeIndex and Google Reviews. These testimonials underscore our commitment to reliability and customer satisfaction.

Wide Coverage:

Our services extend beyond Suffolk, covering Essex, Norfolk, and Cambridgeshire. This wide coverage ensures that more customers can access our expert stove installation services.

Richard Harris

"Fantastic experience dealing with Suffolk Stove Installations. From the very beginning of our search for a wood burner installation company John impressed us with his clear thoughtful guidance and expert knowledge, we knew we were in safe hands ..."

Lucy Drage

"John and Tommy have been great from start to finish. Really clear communication, did exactly what they promised. Tommy was clean and tidy through - and they did a great job at moulding my fireplace. Would highly recommend."

Angus Macmillan

"Highly professional service with a personal touch. John provided expert guidance throughout the process and both he and Tommie delivered a very high quality installation, their attention to detail is second to none. …"

Read more Google Reviews